SAP Knowledge Base Article - Public

2494493 - Customer Contract Invoice Request is Blocked


You have found a Customer Contract Invoice Request with the status as blocked, however, under the item you have changed the Invoice Cancellation to Cancel Pending Invoice Request.


SAP Business ByDesign.

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Select the Invoice Requests view.
  3. Select the Blocked Invoice Requests option from the Show dropdown list.
  4. Customer Contract Invoice Request is showing with the status as Blocked.


The contract XYZ (XYZ represents the ID of the Contract) has the "Cancel Pending Invoice Request" selected, however, this only applies once the item is actually canceled (i.e. "Cancellation Reason" filled out).

Considering that the item was not canceled, the invoice request is still available. And, as the contract is completed, the block remains and cannot be removed. Hence, no more changes can be made.


This is a system behavior.


Customer Contract; Invoice Request; Blocked; , KBA , AP-CI , Customer Invoice Processing , How To


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