2494505 - Payment Method not displaying in the Sales Orders

When creating a Sales Order in the system, the Payment Method field is not displaying any information.

1. Go to the Sales Orders work center.
2. Select the New Sales Order from the Common Tasks.
3. Enter the Account ABC (ABC represents the account ID).
4. Enter Payment Terms XYZ (XYZ represents the type of Payment).
5. Select the Payment Method in the drop-down list.

The message "No Items Found" is displayed.

In order for a Payment Method to be displayed for the Sales Orders in the system, it is required to scope a Payment Methods question which is found under the Business Configuration.

1. Go to the Business Configuration work center.
2. Select the Implementation Projects view.
3. Select the project line.
4. Click on the Edit Project Scope button.
5. Navigate to the 4th option (Questions tab).
6. Expand Cash Flow Management.
7. Expand Payment and Liquidity Management.
8. Select the Payment Methods option.
9. Navigate to the last question under the Incoming Payments: "Do you accept customer payment using credit cards?".
10. Mark the check box under the In Scope.
11. Confirm the changes.

Once this is done, the Credit Card option will appear for the new Sales Orders created in the system.

KBA 1743370 - Creating a New Sales Order, the Only Payment Method Option Available in the Drop-Down is Credit Card

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