SAP Knowledge Base Article - Preview

2494826 - Syslogins is generating errors in the errorlog - and finally no one can log in to the ASE server

Symptom

  • There are thousands of errors in the log showing the following:
  • Logon  Login failed : User myusername, Client IP address: 'XXX.XX.XXX.XX', Appname: , Progname: CT-Library, Progversion: 5.0.0.0, TdsVersion:5.0.0.0.
    Login failed : User myusername, Client IP address: 'XXX.XX.XXX.XX', Appname: bcp, Progname: CT-Library,

    Error: 4224, Severity: 16, State: 2
    An interruption occurred in process 561 due to USER ATTENTION or connection failure.

    Update of syslogins failed
  • Finally no one is able to log in at all. 
  • When the server was killed using kill -9 at the OS, since no one was no one was able to login in to shut down the server normally, the dataserver process became 'defunct'.
  • System admins are in the process of rebooting the box.


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Environment

SAP Adaptive Server Enterprise (ASE)

Product

SAP Adaptive Server Enterprise 15.7

Keywords

KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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