2494926 - Create Requisition via Position Org Chart Error: Details: jobCode invalid, with the index 0

Cannot create requisition via position org chart consistently if Job Code is mapped in the RCM to EC mapping rule:

Sorry, the requisition cannot be created. Creation of a job requisition for position failed. Details: jobCode invalid, with the index 0.

• SAP SuccessFactors HCM Suite
• SAP SuccessFactors Employee Central

1. Login to instance
2. Go to Company Info > On Company Info, select Position Org Chart Tab.
3. Select a Position > Click on the three horizontal stripes in Position and select 'Create a Requisition'.
4. Pop up window and select an active Job Requisition Template > Click create > Application error appears.

• Job Req validates the fields referring to GO/FO with the values that exist in users_sys_info for this field.
• Use values that are stored in users_sys_info.
• To troubleshoot : Create a req manually and check which values appear in the dropdown of the jobReq field.
• The values from the mapping rule must return in this format.

KBA article 2388969 - Error "[field] invalid, with the index 0"_EC_RCM

SFSF, SF, Success Factors, EC , KBA , LOD-SF-EC-POS , Position Management , LOD-SF-RCM , Recruiting Management , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , Problem