Symptom
An Application error occurred while Hiring a Contingent Worker
Environment
Employe Central - Contingent Worker
Reproducing the Issue
- Go to Admin Center -> Add Contingent Worker
- Fill all information
- Click Submit
- Result Customer Error: An application error occurred. Please try again later, or notify support if the issue keeps occurring.
SAP Internal Splunk Result: of a null object returned from com.successfactors.employment.bean.core.model.WorkOrder.getStartDate();
Cause
- Go to Admin Center -> Manage Configuration UI
- Select WorkOrderPortletForAddNewCWF
- Scroll down to ID
- Result: Wrong ID: WorkOrderInfo
Resolution
- Go to Admin Center -> Manage Configuration UI
- Select WorkOrderPortletForAddNewCWF
- CorrectID: WorkOrderPortletForAddNewCWF
- Save
Or
1. Go to Admin Center Manage Configuration UI
2 Select Create New > Select Base Object WorkOrder
3. Enter: WorkOrderPortletForAddNewCWF into the Id field
You must enter WorkOrderPortletForAddNewCWF exactly how this is written
Also Please refer to Contingent Workforce Management Handbook:here
See Also
https://help.sap.com/viewer/7b2dec4ed4d9459f893cce6f5920528d/1802/en-US/88e4fa244edb4ae2a5462515af5188d9.html
Keywords
Add Contingent Worker,WorkOrder ID ,WorkOrder.getStartDate(), WorkOrderPortletForAddNewCWF,Employee Central,ECT-76249 , KBA , LOD-SF-EC-CWF , Contingent Workforce , LOD-SF-EC , Employee Central , Problem