SAP Knowledge Base Article - Public

2495812 - Competencies and behaviors are not localized when adding competencies into the form - 360 Multi-Rater


When adding competencies into 360 form, the competencies and behaviors are not localized.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP Success Factors 360 Multi Rater

Reproducing the Issue

Chinese and English locale will be taken as an example to illustrate the point in this case.

  1. Both CN competency and US competency are configured well for user’s role.
  2. When user check the form under CN locale, selecting "Add Competencies", the competencies and behaviors are displayed in English on this page. They should be shown in Chinese competency under CN locale.

    Add competency.png


As per current system design, if there is no msgKey (Message Key) configured in the form template, the competency language will display based on the locale of 360 form template. We can check it in "Form Template Administration" in Provisioning.

form template language.PNG

If the form language is English and no msgKey configured in the form template, then the competencies will be showed in English when adding competencies into the form, even though the login locale is not English US.

When msgKey is configured in the form template, the competencies will be loaded in Add Competency page based on user's login locale.


In order to configure msgKey into form template:

  1. Go to Admin Tools > Form Template Administration > Manage Form Label Translations.

    Please refer to the following solution for detailed information on how to update your labels2076045 - Importing/Exporting Form Label Translations in Performance Management

  2. Define msgKey in form template and save it. Following is an example of msgKey configuration.

    <fm-sect-name msgKey="360-User-Info"><![CDATA[Employee Information]]></fm-sect-name>

After the msgKey is configured into form template, the competencies in Add Competency page will be localized.

See Also

2076045 - Importing/Exporting Form Label Translations in Performance Management


SuccessFactors, SF, 360, MTR, competency, competencies, localized, form language, msgKey, language, other, another, wrong, en_US, location, translate, translation, label, behavior , KBA , LOD-SF-MTR-FRM , Forms and Templates , How To


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