Symptom
You are unable to schedule reports in Report Center as the option is greyed out although all RBP permissions are applied.
When you hover over the option a message is displayed:
'Schedule cannot be created as it requires Generic Object Support to be enabled. Please contact your administrator.'
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors HCM Suite
- Report Centre
Reproducing the Issue
- Reporting then Report Center
- From the Action Menu the New Schedule option is greyed out and are unable to schedule a report
Cause
For Scheduling functionality to be used, in report center, we mandate that we have Enable Generic Objects — requires “Enable the Attachment Manager” enabled from provisioning.
Resolution
Please search for Enable Generic Objects — requires “Enable the Attachment Manager” in company settings in provisioning and ensure this is enabled.
Once the feature is enabled from provisioning the New Schedule option is available and can be used for Report scheduling.
Keywords
Report, Centre, schedule, unable, greyed, error, missing, Schedule a Report, reports , KBA , LOD-SF-ANA-RCT , Report Centre , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , Problem