SAP Knowledge Base Article - Public

2496296 - XTAB_CLIENT_ERROR_0000001 in Lumira via BI Launchpad when viewing stories


  • When viewing Lumira stories via BI Launchpad, the following error appears in place of  visualizations:

 Error: [XRAB_CLIENT_ERROR_0000001] - [Internal Server Error]


  • Note: behavior can only be reproduced with specific datasets - Lumira samples can be opened successfully.


  • SAP Lumira 1.31 Patch 4 and lower.

Reproducing the Issue

  1. In Lumira Desktop, create a new story and publish it to the BI Platform

  2. Log in to BI Launchpad and open the story

  3. The error message will appear in place of visualizations


  • The underlying data contains certain characters which cause internal failures of the Lumira Server for BI Platform during data processing.

  • Example: ALT-Enter used in Microsoft Excel (XLS)


  • The issue has been resolved in Lumira 1.31, Patch 5 and later.

See Also


XTAB XLSX BusinessObjects Business Objects launch pad illegal internal server error , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , Problem


SAP Lumira, desktop edition 1.0