Symptom
- When viewing Lumira stories via BI Launchpad, the following error appears in place of visualizations:
Error: [XRAB_CLIENT_ERROR_0000001] - [Internal Server Error]
- Note: behavior can only be reproduced with specific datasets - Lumira samples can be opened successfully.
Environment
- SAP Lumira 1.31 Patch 4 and lower.
Reproducing the Issue
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In Lumira Desktop, create a new story and publish it to the BI Platform
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Log in to BI Launchpad and open the story
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The error message will appear in place of visualizations
Cause
-
The underlying data contains certain characters which cause internal failures of the Lumira Server for BI Platform during data processing.
- Example: ALT-Enter used in Microsoft Excel (XLS)
Resolution
- The issue has been resolved in Lumira 1.31, Patch 5 and later.
See Also
Keywords
XTAB XLSX BusinessObjects Business Objects launch pad illegal internal server error , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , Problem
Product
SAP Lumira, desktop edition 1.0