SAP Knowledge Base Article - Preview

2496336 - SMP server hangs on startup

Symptom

  • Modification made to javaBE.ini file of Work Manager application in the SMP Server.
  • Login error occurs on Work Manager application.
  • When starting up SMP Server after, it hangs when loading Work Manager application. Cockpit cannot be opened.


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Environment

  • SMP 3.0 SP 12
  • Work Manager 6.4

Product

SAP CRM Service Manager 3.1.0 ; SAP CRM Service Manager 4.0.0 ; SAP CRM Service Manager 4.1.0 ; SAP CRM Service Manager 4.2.0 ; SAP CRM Service Manager 4.3.0 ; SAP CRM Service Manager 4.4.0 ; SAP ERP 6.0 ; SAP Inventory Manager 3.2.0 ; SAP Inventory Manager 4.0 ; SAP Inventory Manager 4.1 ; SAP Inventory Manager 4.2 ; SAP Inventory Manager 4.3 ; SAP Mobile Platform 3.0 ; SAP Work Manager 5.3 ; SAP Work Manager 5.3 on 4.7 ; SAP Work Manager 6.0.0 ; SAP Work Manager 6.1.0 ; SAP Work Manager 6.2.0 ; SAP Work Manager 6.3.0 ; SAP Work Manager 6.4

Keywords

log in, start up, SAP Mobile Platform , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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