Symptom
- There is an unposted customer invoice with following error message:
- 'Automatic clearing of source document with posting date DD.MM.YYYY failed. Incoming Check ABC to be cleared has postings assigned with posting date DD.MM.YYYY. Create a new manual clearing containing only ABC and save the clearing. Then post the source document'. (ABC represents the Incoming Check)
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the General Ledger work center.
- Go to the Closing Cockpit view.
- Go to the Source Documents subview.
- Find Invoice DEF (DEF represents the Invoice).
Error is shown in the invoice.
Cause
The invoice is not posted since it is tied to a partially cleared down payment.
Resolution
- To solve this issue a new manual clearing containing only Down Payment GHI needs to be created and then save the clearing.
- Then post the source document, since it needs to be posted previously to the clearing with the down payment.
- This can be done with the following steps:
First manually clear the Down Payment GHI (GHI represents the Down Payment):
- Go to the work center Receivables.
- Go to the view Customers.
- Go to the subview Customer Accounts.
- Find the customer from invoice DEF.
- Click View.
- Go to tab Trade Receivables.
- Select the Down Payment GHI.
- Click Clear Manually.
- Click Save.
As a result, Clearing ID XYZ is created (XYZ means the Clearing ID).
Now the Invoice DEF can be posted:
- Go to work center General Ledger.
- Go to view Closing Cockpit.
- Go to subview Source Documents.
- Find Invoice DEF.
- Click Actions.
- Click Post Business Transaction.
- After go back to the Customer Account Monitor to reset Clearing ID XYZ and clear the Down Payment with the invoice DEF.
- Now the clearing will be saved without errors.
Keywords
Automatic clearing; Incoming Check; Create a new manual clearing; partially cleared; down payment , KBA , AP-ACC-ARP , Accounts Receivable Payable Ledger Account , How To
Product
SAP Business ByDesign all versions
SAP Knowledge Base Article - Public