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2496500 - Cannot retrieve the configuration structure corresponding to service name


Upgrade using Software Update Manager(SUM) ends in error. The following is seen:

  • An error occurred during the execution of Backup Original ABAP Server of action execute. Service failed with the following message:Could not determine the original RFC destination name from the UME service properties. Set properties on a service with name fail.                                                                                                                                                                                                                                               

  • And the log: BACKUP-ORIGINAL-ABAP_XX.LOG shows:                                                                                       Cannot retrieve the configuration structure corresponding to service name Internal error during the decryption process.                       Internal error during the decryption process.javax.crypto.BadPaddingException: Invalid PKCS#5 padding length: 39


Changes were made on the database settings under configtool but the configtool was closed before getting confirmation from the database that the changes made were successfully saved.   

  • In the trace file std_server0.out you see:                                                                                                                                                                                                    FATAL: Critical shutdown with exit code [2150] was requested due to [AS Java cannot be started; core service [] failed to start] service properties read error. Detailed info is: Cannot retrieve the configuration structure corresponding to service name



  • Release Independent
  • SAP NetWeaver


SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3


Production ABAP R/3 ERP SRM CRM ERP PPM SEM APO XI PI PORTAL Test development key phrase server0 std_server0.out Detailed configuration structure ConfigurationException decryption BadPaddingException Invalid PKCS#5 padding length secstore.key save icon wait Keyphrase, 2150, exit code, PCKS, badpaddingexception, ConfigurationException, Internal, error, decryption, process , KBA , BC-JAS-SEC-UME , User Management Engine , Problem

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