SAP Knowledge Base Article - Public

2497176 - Sensitive Data Fields Missing in Executive Review - Calibration

Symptom

Calibration fields risk of Loss, Impact of Loss and Reason for Leaving are not appearing on the calibration Executive Review.  

Environment

SAP SuccessFactors HCM Core

  • Calibration
  • Succession Management
  • Performance Management

Reproducing the Issue

  1. Go to Admin Center
  2. Select Calibration
  3. Click on Manage Calibration Templates
  4. Select your template
  5. Click on Executive Review -- some of the checkboxes under Sensitive Data have blank labels
    Calibration Missing Sensitive Data.png

Cause

This is caused by an improperly-configured data model. If no labels are defined for the standard fields riskOfLoss, impactOfLoss, and reasonForLeaving, then they show up as blank.

Calibration No labels.png

Resolution

As fixing this issue requires changes to XML code, please speak with a Partner or a Professional Services Consultant to have the labels added to these standard element fields, like this:

Calibration Sensitive Data with labels.png

Don't forget to indicate if you also need translations for these labels.

See Also

2090216 - SCR Form: XML Software Change Requests - SAP SuccessFactors

Keywords

KBA , LOD-SF-CAL-PM , Calibrating with Performance Form Data , Problem

Product

SAP SuccessFactors HCM Core all versions