SAP Knowledge Base Article - Public

2497581 - SAP BO application login Error: Your request is invalid; verify the connection details or contact your administrator (MOB 06009))

Symptom

Error:Your request is invalid; verify the connection details or contact your administrator (MOB 06009) (HTTP 404)

Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.x
  • SAP BI Mobile App
  • IOS

Reproducing the Issue

  1. Download SAP BO Mobile App on IOS Device
  2. Login to SAP BO mobile application 

Cause

  • In connection details  the Server URl was set to http://servername:<port>/BOE/BI
  • Here the Server URL should not contain any entry after port number.

Resolution

  • Edit the connection details.
  • Change the Server URL to http://servername:<port>
  • Save the connection.

(Note: http or https may vary depending on whether SSL is configured or not)

See Also

 2130886 - MOB errors in SAP BI Mobile App after split deployment

Keywords

MOB 06009 , Server URL , KBA , MOB-APP-BI-IOS , BI Mobile on iPad/iPhone , Problem

Product

SAP BusinessObjects Dashboards 4.0