SAP Knowledge Base Article - Public

2497583 - Is there a way to delete unused Certificate of Completion template?

Symptom

Are Certificate of Completion templates able to be deleted?

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Go to Learning Administration > System Administration > Configuration > Certificate of Completion Templates
  2. Create new template of Category "Item"
  3. No option to Delete Certificate Template

Resolution

It is expected behavior of the application to not allow a Certificate of Completion template to be deleted. To change this behavior, please follow the enhancement request process as outlined in 2090228.

A workaround of changing the Description to include "DO NOT USE" could be utilized.

Keywords

Certificate, template, delete, completion, learning, lms, remove , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem

Product

SAP SuccessFactors Learning all versions