Symptom
- Tomcat does not start after performing a BI Upgrade where the bundled Tomcat version gets updated from Tomcat 7 to Tomcat 8
- The below error is observed in the Tomcat's stderr.log
"org.apache.catalina.startup.Catalina load
WARNING: Catalina.start using conf/server.xml: Error at (27, 66) : org.apache.catalina.core.JasperListener
org.apache.catalina.startup.Catalina start
SEVERE: Cannot start server. Server instance is not configured"
SEVERE: Protocol handler instantiation failed
java.lang.ClassNotFoundException: org.apache.catalina.core.JasperListener
at java.net.URLClassLoader.findClass(URLClassLoader.java:444)
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Environment
- SAP BusinessObjects BI Platform 4.1 SP09+
- SAP BusinessObjects BI Platform 4.2 SPx
- Microsoft Windows Server
- Tomcat 8
Product
SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2
Keywords
org.apache.catalina.core.JasperListener, tomcat does not start, BI 4.2, Tomcat 8, server.xml , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem
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