SAP Knowledge Base Article - Public

2497718 - Single-stage application: Candidate not able to Attach Additional Documents post application - Recruiting Management

Symptom

After the application, candidate can't attach additional documents to attachments fields if there is already a document, even though feature "Enable Additional Attachments Post Application" is enabled.

Environment

  • SAP SuccessFactors Recruiting Management
  • Single-stage application

Reproducing the Issue

  1. Candidate applies to a job;
  2. After applying to a job, candidate goes to Career Site -> Jobs Applied -> View Application and Add Attachments;
  3. Candidate attaches a file;
  4. After attaching a file, the field for Attachments becomes non-editable.

Resolution

This is a known behavior in single stage environment. When it was developed it was created to cover the use case just when the candidate applied and didn't provide any file. If the candidate applied and provided an attachment, even by turning this option on, the candidate will not be able to add extra files.

If you wish to have the ability to edit/delete attachments, you can vote for the existing idea (Request ID: 210577 [Application] - Multiattachmentselection fields: Make field editable after upload/ability to delete) on our Customer Influence page, where you can suggest new ideas and improvements to the SuccessFactors products.

You can also check the following KBA for more information regarding on how to submit an idea: 2090228 - How to Submit Ideas for SAP SuccessFactors Products

See Also

SAP Help Portal

KB article 2432476 - Candidate cannot attach document in multiattachmentselection field.

Keywords

RCM-93844, RCM-103246, multiattachmentselection, unable to add attachment, candidate, application, Additional Attachments Post Application, View Application and Add Attachments , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions