Symptom
After the application, candidate can't attach additional documents to attachments fields if there is already a document, even though feature "Enable Additional Attachments Post Application" is enabled.
Environment
- SAP SuccessFactors Recruiting Management
- Single-stage application
Reproducing the Issue
- Candidate applies to a job;
- After applying to a job, candidate goes to Career Site -> Jobs Applied -> View Application and Add Attachments;
- Candidate attaches a file;
- After attaching a file, the field for Attachments becomes non-editable.
Resolution
This is a known behavior in single stage environment. When it was developed it was created to cover the use case just when the candidate applied and didn't provide any file. If the candidate applied and provided an attachment, even by turning this option on, the candidate will not be able to add extra files.
If you wish to have the ability to edit/delete attachments, you can vote for the existing idea (Request ID: 210577 [Application] - Multiattachmentselection fields: Make field editable after upload/ability to delete) on our Customer Influence page, where you can suggest new ideas and improvements to the SuccessFactors products.
You can also check the following KBA for more information regarding on how to submit an idea: 2090228 - How to Submit Ideas for SAP SuccessFactors Products
See Also
SAP Help Portal
- Enabling the Addition of Attachments to a Previously Submitted Application
- Job Application Field Definition: Attributes
KB article 2432476 - Candidate cannot attach document in multiattachmentselection field.
Keywords
RCM-93844, RCM-103246, multiattachmentselection, unable to add attachment, candidate, application, Additional Attachments Post Application, View Application and Add Attachments , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem