Symptom
Unable to Post Supplier Invoice Cancellation Document because of the exception
Exception:Cancel not possible; cancel related additional cost invoice first
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier invoicing work center
- Go to Invoices and credit memos view
- Choose Show field as All document
- Search and select the relevant document
- Click edit
- Navigate to exception tab
Where you will see the above exception
Cause
There is other invoice that is additional cost invoice done against this Supplier invoice which needs to be canceled before posting the cancellation invoice.
Resolution
Steps to view additional cost invoices created for a Supplier invoice
- Go to General ledger work center
- Go to closing cockpit view
- Select the Source document view
- Show All Source documents
- In filter you may give the original invoice ID
- Filter with Source document type as Supplier invoice
- If you see too many documents then filter it a bit further as mentioned below
- In advanced filter you may give company ID, creation date same as creation date of original invoice etc
- Additional cost invoices if exists for the supplier invoice will appear along with other normal invoices if exists
- Check each invoice to see if they are related to your invoice(your invoice and the additional cost debit item invoice should have reference to same Purchase order)
You can also check the invoices created with respect to the Purchase order/supplier invoice in the following path:
- Go to Supplier Invoicing work center
- Select Invoices and Credit Memos view
- Select advanced filter
- Enter the reference type as order and enter reference id (i.e. purchase order id) or reference type as invoice and enter invoice id
- Here you can see all the invoices and credit memos(original and cancellation) created for that Purchase Order or assigned to that invoice you are trying to cancel.
- Please cancel all such additional cost Invoices which are still open
Also if original invoice is already paid then first you have to reverse the payment so that invoice is in posted status. later you cancel the invoice.
Note:
Unfortunately we cannot have the additional cost item invoice to be visible in the Document flow of the respective Purchase order because this Invoice does not have an impact on the Purchase order details.
However we think that the addition cost Item which is actually related to Original invoice should be made visible in the Document flow of the Original invoice.
Which also is not there currently, hence, we request you to add the same to the ideas forum at
https://influence.sap.com/sap/ino/#/campaign/886
so that based on the votes it shall be developed in the future releases
Keywords
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