SAP Knowledge Base Article - Public

2498163 - Deduction Quantity is Incorrect when Absence is created via Import


Absence deduction amount is incorrect when created via import but is deducted correctly if taken using Time Off absence form

Example: HR Administrator creates 4 hours absence on behalf of an employee via import but absence duration shown in Time Off Overview is 8 hours

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


  • SAP SuccessFactors Employee Central Time Off
  • v12 / People Profile (PP3)

Reproducing the Issue

1. Go to Manage Time Off page of the employee then submit 4 hours absence on behalf of the employee. Absence duration is calculated properly as 4 hours.



2. Go to Admin Center > Import and Export Data then import 4 hours absence for the employee using the import template with the following values. Absence is taken as 8 hours instead of 4.




Employee time import quantity columns (deduction quantity and quantity in days/hours) are filled.

If these columns are filled, system calculates the absence duration based on the planned working hours defined on employee's work schedule.



For employee time imports, use Fraction Quantity instead to define the duration of the absence.


Deduction Quantity and Quantity in Days/Hours should NEVER be filled as these will be calculated by the system automatically.

For best practices on importing employee time, see KBA 2386922.

See Also

2386922 - Employee Time Import Best Practices


Deduction Quantity, Employee Time, Import, incorrect absence duration, quantity in hours, quantity in days, , KBA , LOD-SF-EC-TIM-ABS , Absence error's - Calculations, Deductions, TT&ET , LOD-SF-EC , Employee Central , Problem


SAP SuccessFactors Employee Central all versions