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2498431 - CPI connecting with SAP ERP error HTTP response '503: Service Unavailable'

Symptom

Configuring your CPI standard artifacts (examples below) for the 1st time you received the HTTP 503 errors in some of these packages:

  • Replicate Employee Master Data and Org. Assignments from SAP SuccessFactors Employee Central to SAP ERP or SAP S4HANA
  • Replicate Organizational Assignments from SAP SuccessFactors Employee Central to SAP ERP or SAP S4HANA
  • Replicate Organizational Objects from SAP SuccessFactors Employee Central to SAP ERP or SAP S4HANA
  • Replicate Employee Master Data from SAP SuccessFactors Employee Central to SAP ERP or SAP S4HANA

Sample errors:

org.apache.cxf.interceptor.Fault: Could not send Message., cause: org.apache.cxf.transport.http.HTTPException: HTTP response '503: Service Unavailable' when communicating with http://xxxxSAPonpremxxx:8000/sap/bc/srt/scs/sap/employeemasterdatabundlereplic?sap-client=100&MessageId=xxxxxxx

org.apache.cxf.interceptor.Fault: Could not send Message., cause: org.apache.cxf.transport.http.HTTPException: HTTP response '503: Service Unavailable' when communicating with http://xxxxSAPonpremxxx:8000/sap/bc/srt/scs/sap/employeeorgassignmreplrequest?sap-client=100&MessageId=xxxxxxxx

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Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Cloud Integration (CPI, formerly HCI)
  • SAP BTP (formerly SCP)
  • SuccessFactors Employee Central integration
  • CPI standard artifacts

Product

SAP Business Technology Platform 1.0 ; SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors Employee Central integration to SAP Business Suite all versions

Keywords

SuccessFactors Employee Central integration, 'Service Unavailable', HTTP response '503', Hana Cloud Integration (HCI or CPI), org.apache.cxf.interceptor.Fault: Could not send Message., cause: org.apache.cxf.transport.http.HTTPException, employeeorgassignmreplrequest, employeemasterdatabundlereplic, SOAMANAGER , KBA , LOD-SF-INT-CPI-ERP , Standard SF to SAP ERP or S/4HANA Integration using CPI , BC-NEO-CON , Neo to On-premise Connectivity service , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , LOD-HCI-PI-RT , Integration Runtime , Problem

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