2498448 - Dunning Letter Shows Different Behavior in the Overdue Days for not Overdue Items

While generating a Dunning Letter, the Table 1 calculates the Overdue Days based on the day the Dunning was created, while Table 2 (Other Open Items) calculates the Overdue Days based on the days remaining to reach the Due Date.

Please note that the Table 2 is enabled by accessing the Business Configuration Fine Tune Activity "Dunning Strategies" and selecting the box "Include Items Not Overdue".

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Dunning Letter, Dunning, Overdue Items , KBA , SRD-FIN-ACR , Receivables , How To