2498539 - Error: "Failed. Please check the logs or contact your SAP Business Objects Administrator" when trying to change an Enterprise user password from the BI Launchpad.

Symptom

Error: "Failed. Please check the logs or contact your SAP Business Objects Administrator" when trying to change an Enterprise user password from the BI Launchpad.

Environment

SAP BusinessObjects Business Intelligence 4.1 SP07 SP08 SP09

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

regression, SP08, SP07, SP09, Enterprise, password, Launchpad, Launch pad , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-INV , InfoView, BI launch pad , Bug Filed

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