SAP Knowledge Base Article - Preview

2498686 - Xserver service missing in Windows platform

Symptom

You are using Maxdb database in windows platform. You can not connect to it via Database Studio. Database Studio shows "XServer inactive". Like below
1111.PNG

Remote connection test by "dbmcli -n <hostname> also returns "XSERVER might be inactive". Here I erase the hostname because of privacy. 

1.PNG

Opening 'Services.msc', you see 'XServer' service is missing. 'XServer-7200' and 'XServer-7299' (or additional XServer services entry, depending on the number of database instances) may exist. But 'XServer' does not exist. Like below:

44444.PNG

Run command "x_server status" from OS to check its status. The result shows "Service 'XServer' not installed". Like below:
2222222.PNG

'XServer' service is the Global Listener, responsible to route all income connections to the database specific XServer (i.e. 'XServer-7200').


Read more...

Environment

  • Maxdb database
  • Windows platform

Product

SAP Supply Chain Management 7.0

Keywords

XServer, missing, services.msc, x_server, XServer inactive, Database Studio , KBA , BC-DB-SDB , MaxDB , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.