2498708 - OData Service Achievement Failed, Error Status: error, errorThrown: Bad Request - Continuous Performance Management

The following error is generated when Adding an Achievement:

OData Service Achievement Failed, Error Status: error, errorThrown: Bad Request

User null does not exist

* screenshots taken from demo environment *

• SAP SuccessFactors Performance & Goals
• Continuous Performance Management (formerly SuccessLine)

1. Open Continuous Performance by selecting the Continuous Performance Home Page tile
   
2. Click on  +Add Achievement
3. Name your achievement and save
4. You get the error
   

This is caused by the deep link used for this custom tile.  The deep link goes to the path xi/ui/successline/pages/index.xhtml?_s.crb=fQCiZHkpkx7%2bHv%2fVpVMYG6bdjtI%3d#/summary/

The problem with this link is that while it opens a null user for all employees who have no direct reports, thus causing the reported issue.

1. Go to Admin Center > Manage Home Page
2. Scroll down to Continuous Performance and click on the Edit icon
   
3. Click to Navigation
   
   
4. Highlight the URL and delete
5. Click on the Home dropdown, right click Continuous Performance, and select Copy shortcut
   
6. Right-click on URL text box and select Paste
7. Click Next, then Finish

KBA , LOD-SF-CPM-FBK , Achievement Feedback, Get Feedback , Problem