SAP Knowledge Base Article - Public

2498756 - Unable to delete, unable to open a PM form, form slowness - Performance Management

Symptom

  • The customer is not able to delete or open a PM form
  • The customer is not able to to scroll the PM form
  • The PM form takes too long to open and when it scrolls down it is laggy
  • The PM form cannot be opened, it keeps loading

Environment

SAP SuccessFactors Performance Management

Cause

Per the form content, it's a limitation on competencies used in the competency section, because excess in competency and objectives will cause a performance issue.

The PM form is not built to sustain the high of PM items.

Resolution

Reduce the number of competencies used in competency section and/or the number of objectives.

The best practice would be between 5-10 this is manageable.

Any excess over 20 may cause performance issue

Keywords

can't delete, can't open PM form, fornm delay, slowness, competency, objectivecsg_q , KBA , LOD-SF-PM , Performance Management , Problem

Product

SAP SuccessFactors Performance & Goals all versions