SAP Knowledge Base Article - Preview

2499534 - SAP Business Technology Platform account specific requests are possible only on behalf of the Customer ID owning the account

Symptom

SAP Technical Support receives a request to change the SAP Business Technology Platform administrator or provide information for a specific SAP Business Technology Platform Global Account or subaccount.

Support engineer concluded that the request was filed on behalf of a different Customer ID.


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Environment

SAP Business Technology Platform

Product

SAP Business Technology Platform all versions

Keywords

BTP, request, S-User, add, admin, Customer ID, global account, subaccount,   , KBA , cloud platform , security policy , security reason , customer id , BC-NEO-CIS , Commercial Infrastructure , Problem

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