Symptom
SAP Technical Support receives a request to change the SAP Business Technology Platform administrator or provide information for a specific SAP Business Technology Platform Global Account or subaccount.
Support engineer concluded that the request was filed on behalf of a different Customer ID.
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Environment
SAP Business Technology Platform
Product
SAP Business Technology Platform all versions
Keywords
BTP, request, S-User, add, admin, Customer ID, global account, subaccount, , KBA , cloud platform , security policy , security reason , customer id , BC-NEO-CIS , Commercial Infrastructure , Problem
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