SAP Knowledge Base Article - Preview

2499686 - E-mail Channel Does Not Change In Tickets

Symptom

You reassign the ticket to a Team with different E-mail channel. However, when composing a new e-mail, the E-mail channel did not change.


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Product

SAP Hybris Cloud for Customer add-ins 1705 ; SAP Hybris Cloud for Customer add-ins 1708 ; SAP Hybris Cloud for Customer add-ins 1711

Keywords

KBA , SRD-CC-FED , Feeds , How To

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