SAP Knowledge Base Article - Public

2499803 - HTML text appearing under parent alignment - Goal Management


Some users are seeing HTML text under the objective align up from section of the goal plan.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



SAP SuccessFactors Goal Management

Reproducing the Issue

  1. Go to Goals
  2. Select another employee’s goals who has a goal cascaded to them
  3. View the text display problem


This is a configuration issue. The users who run into this problem only have read access to the metric lookup table and nothing else.  The users who do not run into this problem also have read access to the goal name field. The align up from required read access to the name field for deeplink information to the parent’s goal, without this it will read and display incorrectly.


A few ways to change this problem in the goal plan XML Template to resolve this issue based on your needs

Please Note: As a customer, you do not have access to Provisioning to configure this feature. To complete tasks in Provisioning, contact your Implementation Partner. For our list of supported configuration changes, please refer to this article 2250190 - SCR Form: XML Software Change Request for Goal Plans and what is an Implementation Request in Goal Management.

  • Restrict the reading of the metric lookup table to only those who have read access to the goal name
    <field-permission type="read">
            <field refid="metric-lookup-table"/>
  • Grant the goal name readability to all users
    <field-permission type="read">
            <field refid="name"/>
  • For the read permissions of table columns for the metric lookup table, add <field refid=”name”>
      <description><![CDATA[Employee and Managers may read all fields.]]></description>
            <field refid="name"/>
            <table-col id="achievement" field-refid="metric-lookup-table"/>
            <table-col id="rating" field-refid="metric-lookup-table"/>


html align up goals , KBA , LOD-SF-GM-SCR , Software Changes, Services, Provisioning etc. , Problem


SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Performance & Goals all versions