2499837 - Error: "Failed to establish connection. Unable to find SAP BI platform web services." when attempting to connect to the SAP BI Server from Crystal Reports for Enterprise

• Fails to connect to the SAP BI Server.
• Fails when attempting to connect to the SAP BI Server from Crystal Reports for Enterprise, but works when login with the same user to SAP BI LaunchPad.
• When attempting to connect to the SAP BI Platform from Crystal Reports for Enterprise, it fails with the error:
       
       "Connection Failed"
    
       "Failed to establish a connection. The cause was:
        Unable to find SAP BusinessObjects Business Intelligence platform web services server.
        Ensure the name of the web services server is correct; also,check for existing network connectivity (for example, proxy, setting if applicable).
        For assistance, contact your network administrator."
   
   
     
        
      
• Note: Images and data in this SAP Knowledge Base Article is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP Crystal Reports for Enterprise 4.1
• SAP Crystal Reports for Enterprise 4.2
• SAP Crystal Reports for Enterprise 4.3
     
• SAP BusinessObjects Business Intelligence Platform 4.1
• SAP BusinessObjects Business Intelligence Platform 4.2
• SAP BusinessObjects Business Intelligence Platform 4.3

CRFE, CR4E, CR for Enterprise , KBA , BI-RA-CRE , Crystal Reports for Enterprise , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem