Symptom
External Document ID is not recognized correctly in Scanned Invoice document from .txt file even after defining the Keyword for External Document ID i.e. Document Number on Supplier Side in the Supplier Invoice Scanning Keyword Settings
Reproducing the Issue
- Go to Business Configuration work center
- Search for this activity Supplier Invoice Scanning Keyword Settings
- Open Keyword: Document Number on Supplier Side
- Keyword is activated
- Now, Open SAP Collaboration Tool and upload the PDF and Text file
The External Reference Id is not recognized correctly in the resulting scanned invoice document
Cause
There can be 2 reasons
- The keyword used in the text file for External Document ID field is referring to a different field in Keyword Settings and hence the system is populating the wrong data (OR)
- The keyword for External Document ID is mentioned twice in the text file because of which the system is not able to pick the External Document ID field correctly.
Resolution
Please maintain a unique keyword for External Document ID in the Supplier Invoice Scanning Keyword Settings and remove the duplicate keywords if any from the text file and then upload the scanned invoice
Keywords
KBA , AP-SIP , Supplier Invoice Processing , How To