SAP Knowledge Base Article - Public

2500289 - Project cannot process an update sent by a Expense Report

Symptom

You receive a Process Communication Error in a document: Project X cannot process an update sent by a Expense Report

Environment

SAP BusinessByDesign

Reproducing the Issue

  1. Go to Sales Orders work center
  2. Search for Sales Order Y
  3. Navigate to Document Flow
  4. In Project X, there is a Process Communication Error:
    - Project X cannot process an update sent by a Expense Report
    Once your service provider has solved the errors, the system closes the errors and restarts the processes automatically.

Cause

The UOM which is maintained in the expense report document related to project X is in blocked status

Resolution

To unblock it, follow these steps:

  1. Go to Business Configuration work center

  2. Select view Overview

  3. Search for activity Quantities and Units of Measure

  4. Select Change Immediately

  5. Select  Physical Units of Measurement

  6. Unblock the Unit

  7. Select save

Keywords

Project Sales Order Expense Report , KBA , project expense report , AP-PRO , Project Processing , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1.0 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1405 ; SAP Business ByDesign 1408 ; SAP Business ByDesign 1411 ; SAP Business ByDesign 1502 ; SAP Business ByDesign 1505 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1802 ; SAP Business ByDesign 1805 ; SAP Business ByDesign 1808 ; SAP Business ByDesign feature pack 2.0 ; SAP Business ByDesign feature pack 2.5 ; SAP Business ByDesign feature pack 2.6 ; SAP Business ByDesign feature pack 3.0 ; SAP Business ByDesign feature pack 3.5 ; SAP Business ByDesign feature pack 4.0