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2500392 - Error component failed: Access is denied:


  • When a user accesses the portal URL the following error message displayed:

    Error component failed, reason: Access is denied: - user: Guest, Original Exception: Access is denied: - user: Guest
  • Upon checking the defaultTrace file, the following exception is found: 
    com.sapportals.portal.prt.runtime.PortalRuntimeException: Access is denied: - user: Guest,
    Caused by: Access denied (Object(s):

    See SAP Note: 1596214 - How to find the latest default trace file of the NW AS Java right after reproducing an issue.



  • SAP NetWeaver Application Server Java
  • SAP Enterprise Portal


SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3


portal, logon, logon screen, screen, restart, fixed, root cause, root, cause, permission, access, no_safety, safety zone, zone, safety, pcd, prt, runtime, anonymous, unauthenticated , KBA , EP-PIN-SEC-PER , Portal content ACL permissions (Roles, Pages...) , EP-PIN-PRT , Portal Runtime , Problem

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