2500392 - Error component failed: Access is denied: com.sap.portal.runtime.system.hooks.ErrorComponent

• When a user accesses the portal URL the following error message displayed:
  
  Error component failed, reason: Access is denied: com.sap.portal.runtime.system.hooks.ErrorComponent - user: Guest, Original Exception: Access is denied: com.sap.portal.runtime.system.hooks.ErrorComponent - user: Guest
    
• Upon checking the defaultTrace file, the following exception is found: 
  [EXCEPTION]
  com.sapportals.portal.prt.runtime.PortalRuntimeException: Access is denied: com.sap.portal.runtime.system.hooks.ErrorComponent - user: Guest,
  at com.sap.portal.prt.core.PortalSecurityManager.checkPermissions(PortalSecurityManager.java:140)
  (...)
  Caused by: com.sapportals.portal.pcd.gl.PermissionControlException: Access denied (Object(s): com.sap.portal.system/security/sap.com/NetWeaver.Portal/no_safety/com.sap.portal.runtime.system.hooks/components/ErrorComponent)
  at com.sapportals.portal.pcd.gl.PcdPersContext.filteredLookup(PcdPersContext.java:790)
  
  See SAP Note: 1596214 - How to find the latest default trace file of the NW AS Java right after reproducing an issue.

• SAP NetWeaver Application Server Java
• SAP Enterprise Portal

portal, logon, logon screen, screen, restart, fixed, root cause, root, cause, permission, access, no_safety, safety zone, zone, safety, pcd, prt, runtime, anonymous, unauthenticated , KBA , EP-PIN-SEC-PER , Portal content ACL permissions (Roles, Pages...) , EP-PIN-PRT , Portal Runtime , Problem