2500486 - Live Connection fails in SAP Analytics Cloud

This KBA relates to the legacy version LUC 2.x only. It is heavily recommended to upgrade to LUC 3.x for Full Support and for a much simpler deployment process.

• Below errors are observed while creating a Live Connection in SAP Analytics Cloud (SAC)

           Firefly Error: Error [Protocol]: (#73) Error [Protocol]: (#403)
           HTTP Status 403 – Forbidden
           Status Report
           Message CSRF nonce validation failed
           Description The server understood the request but refuses to authorize it.
           Apache Tomcat/8.5.13
           Error [Protocol]: (#50) Cannot fetch csrf token from serv

           "Firefly Error: Error [Protocol]: (#73) Error [Protocol]: (#401) Unauthorized" in SAP Analytics Cloud (BOC)

Also, in some cases when opening an existing model, firefly 1005 error is observed.

• SAP Analytics Cloud
• SAP Live Universe Connect 2.x

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, path, LUC, Live Universe Connectivity , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem