Symptom
After perform the User Experience Monitoring configuration in the SAP Solution Manager 7.20, the UX Monitor UI does not open completely. The UI gets stuck in the 'UX Data is being loaded' loading phase. The following picture describes the issue:
In the browser console logs (browser developer tool - F12), the following error is shown:
Uncaught TypeError: Cannot read property 'replace' of undefined at f.eem.common.BusinessCoordinator.createRobotOverview (BusinessCoordinator.js:2233) at f.eem.common.BusinessCoordinator.createRobot (BusinessCoordinator.js:2171) at eval (BusinessCoordinator.js:326) at _ (ODataModel.js:6) at eval (ODataModel.js:6) at eval (datajs.js:17) at XMLHttpRequest.p9 (datajs.js:17) |
The following picture describes the browser console logs:
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Environment
- SAP Solution Manager 7.20
- User Experience Monitoring
Product
SAP Solution Manager 7.2
Keywords
eem monitor ui does not open not start UXMon not launching , KBA , SV-SMG-MON-EEM , End User Experience Monitoring , Problem
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