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2500575 - Kapsel offline OData application failing ([-10204] Communication with the server failed with status code: 503)

Symptom

  • We have used Kapsel OData Plug-In for offline part of the application and it's working fine with HTTP connection.
    When we switch to HTTPS connection App registration to SMP and fetching data via SMP is working fine
    but offline store is not getting open and it's giving 503 Error.
    Unknown network error occurred[-10204] Communication with the server failed with status code: 503.
  • The client log shows this:
    07-07 00:07:05.102: D/ViewRootImpl(2603): ViewPostImeInputStage ACTION_DOWN
    07-07 00:07:05.312: D/SMP_LOGON(2603): getLogonCertificate invoked.
    07-07 00:07:05.312: D/SMP_LOGON(2603): Returning a certificate from Afaria.
    07-07 00:07:05.312: D/SMP_LOGON(2603): LogonManagerKeyManager initialized with appID: com.mindtree.ppm.ngp.offline
    07-07 00:07:05.322: D/SMP_LOGON(2603): LogonManagerKeyManager certInfo: null
    07-07 00:07:05.322: E/SMP_LOGON(2603): Certificate info of certificate retrieved from Logon Manager is null
    07-07 00:07:05.332: E/SMP_AUTH_PROXY(2603): Getting certificate from Logon Manager failed due to InvocationTargetException: null
    07-07 00:07:05.332: E/File(2603): fail readDirectory() errno=2
    07-07 00:07:06.322: I/System.out(2603): (HTTPLog)-Static: isSBSettingEnabled false
    07-07 00:07:06.332: I/System.out(2603): KnoxVpnUidStorageknoxVpnSupported API value returned is false
    07-07 00:07:07.092: W/SMP_LOGON(2603): JSONException while getting SAML configuration (probably there is no stored SAML configuration): No value for auth
    07-07 00:07:07.092: D/SMP_AUTH_PROXY(2603): AuthProxySAML2ConfigProvider could not retrieve SAML settings from the Logon plugin.
    07-07 00:07:07.862: I/System.out(2603): (HTTPLog)-Static: isSBSettingEnabled false
    07-07 00:07:08.202: W/SMP_LOGON(2603): JSONException while getting SAML configuration (probably there is no stored SAML configuration): No value for auth
    07-07 00:07:08.202: D/SMP_AUTH_PROXY(2603): AuthProxySAML2ConfigProvider could not retrieve SAML settings from the Logon plugin.
    07-07 00:07:08.972: E/SMP_ODATA(2603): Failed to open store
    07-07 00:07:08.972: E/SMP_ODATA(2603): com.sap.smp.client.odata.offline.common.OfflineStoreException: [-10204] Communication with the server failed with status code: 503
    07-07 00:07:08.972: E/SMP_ODATA(2603):  at com.sap.smp.client.odata.offline.common.OfflineStore.openStoreWithListener(OfflineStore.java:683)
    07-07 00:07:08.972: E/SMP_ODATA(2603):  at com.sap.mp.cordova.plugins.odata.OData$3.run(OData.java:266)
    07-07 00:07:08.972: E/SMP_ODATA(2603):  at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1112)
    07-07 00:07:08.972: E/SMP_ODATA(2603):  at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:587)
    07-07 00:07:08.972: E/SMP_ODATA(2603):  at java.lang.Thread.run(Thread.java:818)


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Environment

  • SMP server version is 3.0.11.05
  • SMP SDK 3.0 SP14 PL3
  • Node.js v6.9.5
  • Apache Cordova v6.5.0
  • Android Kapsel Plug-In

Product

SAP Mobile Platform SDK 3.0

Keywords

Kapsel SMP LB , KBA , MOB-SDK-OOD , SAP Mobile SDK Offline OData Client , Problem

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