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2500794 - Fiori Launchpad Designer: Tiles of analytical applications cannot be displayed properly

Symptom

Tiles of standard analytical applications cannot be displayed properly in Fiori Launchpad Designer. Only the instance IDs are displayed:

2017-07-07_15-57-19.png

In browser console, you can see following error messages:

Missing module URL -  sap.ui2.srvc.Chip

Call to success handler failed: Missing module URL - sap.ui2.srvc.Error: Missing module URL

Failed to load tile: Missing module URL - sap.ui2.srvc.ChipInstance({oChip:sap.ui2.srvc.Chip({sChipUrl:""}),bFullscreen:false})

In the result of the request

/sap/opu/odata/UI2/PAGE_BUILDER_CUST/Pages('X-SAP-UI2-CATALOGPAGE%3A<ID of the affected catalog>')?$expand=Bags/Properties,PageChipInstances/Chip/ChipBags/ChipProperties,PageChipInstances/RemoteCatalog,PageChipInstances/ChipInstanceBags/ChipInstanceProperties

you can find the following error messages:

Up to and including S/4 HANA 1709:

  • Failed to read UI2 CHIP configuration for CHIP name X-SAP-UI2-CHIP:SSB_BLANK. RC: 7 Service not active:/sap/bc/ui5_ui5/sap/sbrt_appss1/ssuite/smartbusiness/tiles/blank/BlankTileChip.xml
  • Failed to read UI2 CHIP configuration for CHIP name X-SAP-UI2-CHIP:SSB_NUMERIC. RC: 7 Service not active:/sap/bc/ui5_ui5/sap/sbrt_appss1/ssuite/smartbusiness/tiles/numeric/NumericTileChip.xml
  • Failed to read UI2 CHIP configuration for CHIP name X-SAP-UI2-CHIP:SSB_CONTRIBUTION. RC: 7 Service not active:/sap/bc/ui5_ui5/sap/sbrt_appss1/ssuite/smartbusiness/tiles/contribution/ContributionTileChip.xml

S/4 HANA 1809 and greater:

  • Failed to read UI2 CHIP configuration for CHIP name X-SAP-UI2-CHIP:SSB_CONTRIBUTION. RC: 7 Service not active:/sap/bc/ui5_ui5/sap/ssbtiless1/ssuite/smartbusiness/tiles/contribution/ContributionTileChip.xml

  • Failed to read UI2 CHIP configuration for CHIP name X-SAP-UI2-CHIP:SSB_BLANK. RC: 7 Service not active:/sap/bc/ui5_ui5/sap/ssbtiless1/ssuite/smartbusiness/tiles/contribution/ContributionTileChip.xml

  • Failed to read UI2 CHIP configuration for CHIP name X-SAP-UI2-CHIP:SSB_NUMERIC. RC: 7 Service not active:/sap/bc/ui5_ui5/sap/ssbtiless1/ssuite/smartbusiness/tiles/contribution/ContributionTileChip.xml

  • 403 forbidden http(s)://<DOMAIN>:<PORT>/sap/bc/ui5_ui5/sap/ssbtileslibs1/../Util.js

These errors also show in table /UI2/CHIP_CHDR.

AND / OR 

The Smart Business tiles display "Error Loading Tile '<Tile Name>' " as below:ssbtileslibs1.png

The console displays:

  • Resource Chip not found
  • 403 Not Authorized for http(s)://<HOST>.<DOMAIN>:<PORT>/sap/bc/ui5_ui5/sap/ssbtileslibs1/Util.js


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Environment

  • SAP Fiori
  • SAP S/4 HANA 
  • SAP Smart Business
  • SAP Fiori Launchpad Designer

Product

SAP Fiori all versions

Keywords

instanceId, SSB_CONTRIBUTION, SSB_BLANK, SSB_NUMERIC, smart business, sbrt_appss1, #SAPFiori, #SAPFLP, alphanumeric, string, exclamation mark point, entire, whole, ssbtiless1, 1909 ssbtiless1 ssbtileslibs1 ICF SSB Error Loading Tile 403 Not Activated 1809 Reference Lost Analytical Apps analytics fiori launchpad designer cannot load tile , KBA , sap_sd_bc_so_proc_op , sap_sd_bc_sales_anlyts_op , CA-GTF-SB-S4H , Smart Business for S4HANA , CA-FLP-ABA , SAP Fiori Launchpad ABAP Services , Problem

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