SAP Knowledge Base Article - Public

2500844 - Internal Hires are not available via IsInternalHire Panel - Onboarding 1.0


Employees where imported into Onboarding via User Sync.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Logon to Onboarding
  2. Start a Process
  3. On the IsInternalHire Custom Panel
  4. Search for an Employee
  5. They to not appear for selection
  6. The System does not recognize them as employees, when you search for them



The Employee does not have the Employee Title, and the Employee tick as shown below.



  1. Onboarding > Settings > Panels
  2. Select your custom Panel if you have a custom panel
  3. If you don't have a custom panel you must copy the standard panel, use the copy for your process and repeat the same steps
  4. Don't forget to disable the standard panel after you've copied it
  5. Select the field
  6. Untick The Is Employee checkbox as shown below
  7. Save the Panel


Onboarding 1.0, OBD, On boarding, Internal Hires, Rehire, CrossBoarding, SuccessFactors , KBA , LOD-SF-OBD , Onboarding , LOD-SF-OBD-PAN , Panels, Panel Designer , How To


SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1705