Symptom
Jam Group Notification APM job does not trigger notification from Learning Management System
Environment
SuccessFactors Learning Management System (LMS) - All Supported Versions since 1702
Reproducing the Issue
- Create a JAM group with invite to send when some one join the group option
- Resister a member
- Run the job - JAM Groups Notification APM
- No notification is triggered
Resolution
Navigate to System Admin > Configuration > System Configurations > BIZX configuration. Check if suppressJamNotificationsFromLMS configuration, which suppresses the LMS notifications for JAM, is set to True.
If set to true then change the value to false to allow JAM notifications to be sent from the LMS as well.
Keywords
suppressJamNotificationsFromLMS, Learning Groups Notification APM, Jam notification not triggered from LMS, Jam notification LMS , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS-JAM , Integration with SAP Jam , How To