SAP Knowledge Base Article - Public

2501097 - Enable "My Name" - Allow employees to record pronunciation of name - SuccessFactors Employee Profile


  • How to enable "My Name", which allows employees to record pronunciation of name in the Employee Profile, feature?
  • What are the technical requirements?

My Name.jpg

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


  • SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Access SuccessFactors Instance;
  2. Go on "My Profile";
  3. Click on Header;
  4. Click on "My Name":


Users can record and modify the audio of their own name.

In order to enable the feature, please follow these steps:

  1. Go to: Admin Center
  2. Go to: Configure People Profile
  3. Click on: General Setting
  4. Enable: Allow employees to record pronunciation of name
  5. Accept "My Name End User License Agreement" terms
  6. Click on: Save

In case there is no option "Allow employees to record pronunciation of name", please contact SuccessFactors Cloud Product Support to enable the Media Services in Provisioning.

Technical requirements

  • Users are only allowd to upload .MP3 files
  • The end user must install Java to use the feature. In case the user does not have Java installed, he/she will receive a message informing it and also guidance on how to activate.


My Name, Speak, Record, Pronounced, Media Service, Record Pronunciation, Header , KBA , LOD-SF-EP-HED , People Profile Header Ribbon , How To


SAP SuccessFactors HCM all versions


KB2501097 image.jpg