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2501251 - How to recollect and reprocess data for statistics reporting in SAP Contact Center


  • You are running SAP Contact Center
  • All or some reports data are missing for a period of time in the Online Standard Reports
  • Data exists in the History Databases, but the same is not available in the standard reports
  • After the original Contact Center deployment, it was decided to add the reporting features and the business requires that the past data also be calculated in the standard reports



SAP Contact Center 7.0


SAP Contact Center, on-premise edition 7.0 ; SAP Contact Center, on-premise edition all versions


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