SAP Knowledge Base Article - Preview

2501546 - Activating ICT_SERVICE_DESK_API

Symptom

You want to syncronize SAP Solution Manager with External Service Desk. When you are testing the service you get

check.png


Read more...

Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1

Keywords

SOLMAN_ICT022, External Service Desk, How to, service now, 3rd party service desk, web service, logical port , KBA , SV-SMG-SUP-IFA , Interface to External Service Desk Application , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.