SAP Knowledge Base Article - Public

2501976 - Issues with publishing or unpublishing custom reports

Symptom

  • Issues with publishing/unpublishing custom reports in LMS
  • Custom reports are not getting published and stuck at "saving" status

Environment

SAP SuccessFactors Learning

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Login to LMS > Reports
  2. Search for unpublished reports
  3. Edit any custom unpublished reports
  4. Check published option > Save
  5. Window is stuck in "Saving" status.
  6. Close the window and open again. Notice, report is still unpublished.

Resolution

  1. There is a setting in LMS that needs to be set to true. 
  2. Login to LMS Admin > System Admin > Configuration > System Configuration > CSRF_GUARD
  3. Please make sure enableCSRFGuard is set to true

Keywords

custom report publish, publishing custom report, unpublishing custom report, custom report not saving, CSRF_GUARD , KBA , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors Learning all versions