Symptom
- SUM Uprade fails in CURRENTPHASE PREP_INSTALL/SHDUNINST_DB_PREP in SAPup.log:
Error message: DBSL error 103 (db code 840):
[ASE Error SQL840][SAP][ASE ODBC
Driver][Adaptive Server Enterprise]Device 'sybsecurity_data_001' (with
physical name '/sybase/<SID>/sybsecurity/sybsecurity_data_001.dat', and virtual
device number 8) has not been correctly activated at startup time. Please
contact a user with System Administrator (SA) role.
exit code: "20"
Rollback. - Original error on the SAP Adaptive Server Enterprise (ASE) that corresponds with the SUM error in ASE errorlog:
Error: 840, Severity: 17, State: 2
Device 'sybsecurity_data_001' (with physical name '/sybase/<SID>/sybsecurity/sybsecurity_data_001.dat', and virtual device number 8) has not been correctly activated at startup time. Please contact a user with System Administrator (SA) role.
Unable to proceed with the recovery of dbid <31516> because of previous errors.
Continuing recovery with the next database.
***** WARNING: AUDITING CANNOT BE ENABLED DUE TO PROBLEMS WITH THE SYBSECURITY DATABASE. *****
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Environment
- SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite
- SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
Product
SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP NetWeaver 7.4
Keywords
SUM, SQL840, DBSL error 103, db code 840, Error: 840 , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem
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