2502198 - Application Error on Saving or Approving Work Permit

Use Case

1. Attempt to approve pending workflow request to change Work Permit  result error 

2. Edit Change to Work Pemit make change and save result error

General Case

3. Make changes in any field in the system and get an error with  fingerprint=e8ed9a7a080d9bc8e9241d87be1db32e0744aee7.

Use Case Analysis

The log analysis for the current use case revealed that there was an issue with the Employee Document Info ( i.e. Work Permit in this case).

While many changes may have been made, the system complained about the change made to the field called Issuing Authority.

The Actual Length of the Value entered exceeded the Maximun Configured Length.

General Root Cause - Value enter too large for column

In other words when ever you get an error with fingerprint=e8ed9a7a080d9bc8e9241d87be1db32e0744aee7

the likely cause is that: you have entered in one (or all the fields) a value too large compared to what the field was configured to hold

either by typing in or pasting in.

Use Case

Check the length of the value being entered in the field Issuing Authority.

General Solution - Value enter too large for column

Check the length of one or all the values being entered (changed or pasted) in and compare this to data model configuration

for example you may have typed (or pasted) in a value with a length of 348 whereas the field can only hold 256

Adjust the Value being entered to comply with limit.

KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem