SAP Knowledge Base Article - Preview

2502607 - Error occurs during BI Platform upgrade: The installer found an older version of SAP Business Objects BI Platform installed

Symptom

  • Error: Use the maintenance package for SAP Business Objects BI Platform 4.x SP x to update your current installation
  • Error: This installation package cannot be applied when an older version is installed.
  • Error: The installer found an older version of SAP Business Objects BI Platform installed.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.0
  • SAP BusinessObjects Business Intelligence Platform 4.1
  • SAP BusinessObjects Business Intelligence Platform 4.2

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

install upgrade update failure support downloads patch package extract BIP SBOP BOE BI4 BI 4.0 4.1 4.2 When to use an Update Installer versus vs Full installer Microsoft Visual C++ Runtime Library Assertion failed! shared_prt.hpp Expression: px != 0 , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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