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2502646 - This site can’t be reached - error to access URL of GUI (SL Common GUI - web-based GUI)

Symptom

You start the installer (sapinst / SWPM / 70SWPM) and are not able to open the URL for the GUI. The error is like these examples:

  • In Google Chrome:

This site can’t be reached
or
Can't reach this page

<host> refused to connect.

Try:

  • Checking the connection
  • Checking the proxy and the firewall
ERR_CONNECTION_REFUSED
<or>
ERR_TUNNEL_CONNECTION_FAILED
  • In Microsoft Internet Explorer:

                          This page can’t be displayed


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Environment

  • Software Provisioning Manager (SWPM / 70SWPM)
  • System based on SAP NetWeaver 7.0 and higher
  • Database independent
  • Operating System independent

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

SAPinst, SWPM, Can't reach this page, Error,  Windows, NT, Cluster, Unix, Linux, HP-UX, Solaris, AIX, RHEL, RHEL6, RHEL 6, SUSE, Enterprise, Oracle, Software Provisioning Manager, SIDadm,  Environment,  Step, Migration, System Copy, Refresh, Refreshing, Export, Exporting, Import, Database, OSDB, NetWeaver, Distributed, Central, Media, Installation, Installer, Install, NW, 70, 700, 7.0, 7.00, 701, 7.01, 702, 7.02, 703, 7.03, 71, 710, 7.1, 7.10, 711, 7.11, 72, 720, 7.2, 7.20, 73, 730, 7.30, 7.3, 74, 740, 7.4, 7.40, 75, 750, 7.50, 7.5, Export, Exporting, Import, Importing, authorization, kernel, installation export, RDBMS, Java components, Java bases SW, oracle, mss, 70SWPM, RMOSSWPM,  RMOS70SWPM, This site can’t be reached, refused to connect, Checking the connection, Checking the proxy and the firewall, ERR_CONNECTION_REFUSED, This page can’t be displayed, Make sure the web address is correct, Look for the page with your search engine, Refresh the page in a few minutes , KBA , BC-INS-FWK , sapinst and slplugin/slcb , BC-INS-MIG , OS/DB Migrations with SWPM and DB refresh , BC-INS-NT , SAP Netweaver based Solutions on Windows , BC-INS-SWPM , Installation with Software Provisioning Manager , Problem

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