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2502694 - IBP: Simulation Error: GetMaxTimeout exception in Excel logs

Symptom

You are running a Simulation on your IBP Excel UI and it fails with a message like "Simulation Error". After you check the Excel logs, you find entries like below:

2017-07-03 13:50:24,763|ERROR|UILayer|?.?|USER|||||16|From S&OP - GetMaxTimeout: exception of type System.Runtime.InteropServices.COMException encountered at 'string dummy = _currBuff.BufferWorkbookHandle._CodeName;'#

2017-07-03 13:50:24,770|ERROR|UILayer|?.?|USER|||||16|From S&OP - GetMaxTimeout: COM exception with ErrorCode -2147417846 encountered#

2017-07-03 13:50:24,770|ERROR|UILayer|?.?|USER|||||16|System.Runtime.InteropServices.COMException (0x8001010A): The message filter indicated that the application is busy. (Exception from HRESULT: 0x8001010A (RPC_E_SERVERCALL_RETRYLATER))

at Microsoft.Office.Interop.Excel._Workbook.get__CodeName()

at SOPRibbonExtension.Object.ReportBuffer.GetMaxTimeout(DateTime& timeOut) in D:\SOPFND_v1705_REL\src\SOPRibbonExtension\SOPRibbonExtension\Object\ReportBuffer.cs:line 2389

2017-07-03 13:50:24,771|ERROR|UILayer|SOPRibbonExtension.Object.ReportBuffer.GetMaxTimeout|USER|||||16|From S&OP - GetMaxTimeout: Following exception encountered for workbook with report ID 194d5a196a04480fab72218bf405c08b#

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Supply Chain Management (SCM)
  • SAP Sales and Operations Planning (SCM-SOP)
  • SAP Integrated Business Planning (SCM-IBP)

Product

SAP Integrated Business Planning for Supply Chain all versions

Keywords

Simulation, error, timeout, time out, time, out, exception, excel, logs, parse, server, bad, request , KBA , SCM-IBP-XLS-SRV , Backend Services , SCM-IBP-XLS , Excel Client , SCM-IBP-SUP , Supply , Problem

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