SAP Knowledge Base Article - Public

2502718 - Mapping Bank Name from Onboarding to Employee Central - Onboarding 1.0


  • Bank name is not appearing in Manage Pending Hires
  • Routing number is appearing instead of Bank Name in MPH

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors Onboarding 1.0
  • SAP SuccessFactors Employee Central

Reproducing the Issue

1. Click Hire on a Candidate in Manage Pending Hires

2. On the Payment Information the information passsed form ONB is appearing under the Field, or it is completely blank


  • Onboarding is passing the routing number instead of the Bank name.
  • This routing number is a sub-field of the bank object, but not the name of the object itself.


1. Customers can create a separate field in Onboarding for Bank Name/s.

2. After creating, then they can map that field to the corresponding field in EC.


Onboarding ONB to EC Mapping Bank Name Routing Number , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem


SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SAP SuccessFactors Onboarding 1705