SAP Knowledge Base Article - Public

2502718 - Mapping Bank Name from Onboarding to Employee Central - Onboarding 1.0

Symptom

  • The Bank name is not appearing in Manage Pending Hires
  • Routing number is appearing instead of Bank Name in MPH

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Onboarding 1.0
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Click Hire on a Candidate in Manage Pending Hires
  2. On the Payment Information the information passsed form ONB is appearing under the Field, or it is completely blank

Cause

  • Onboarding is passing the routing number instead of the Bank name.
  • This routing number is a sub-field of the bank object, but not the name of the object itself.

Resolution

It's possible to create a separate field in Onboarding for Bank Name/s.

And after creating, you will be able to map the Bank field to the corresponding field in EC.

Keywords

Onboarding, obd, EC, map, mapping, Bank, routing, number, field, MPH, Manage Pending Hires, Payment, Information. , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

Product

SAP SuccessFactors Onboarding