Symptom
- The Bank name is not appearing in Manage Pending Hires
- Routing number is appearing instead of Bank Name in MPH
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Onboarding 1.0
- SAP SuccessFactors Employee Central
Reproducing the Issue
- Click Hire on a Candidate in Manage Pending Hires
- On the Payment Information the information passsed form ONB is appearing under the Field, or it is completely blank
Cause
- Onboarding is passing the routing number instead of the Bank name.
- This routing number is a sub-field of the bank object, but not the name of the object itself.
Resolution
It's possible to create a separate field in Onboarding for Bank Name/s.
And after creating, you will be able to map the Bank field to the corresponding field in EC.
Keywords
Onboarding, obd, EC, map, mapping, Bank, routing, number, field, MPH, Manage Pending Hires, Payment, Information. , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem
Product
SAP SuccessFactors Onboarding