Symptom
I have created a permission role which gives users the permission to create and approve purge requests. When these users navigate to the tool and search for users, no users will appear
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Environment
- BizX Platform
Reproducing the Issue
- Navigate to Data Retention Management
- Create New Purge Rule
- Purge Inactive User
- Select a single user
- Type users name - no users will appear
Cause
Although the users have the permission granted to create and approve purge requests, this does not grant them the permission to search for users. Additional permissions are required.
Resolution
Users need to be granted the permission for Manage users also via RBP to be allowed search for users
Note: You can search users in Data Retention Management via their Username.
Keywords
KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-DRM , Data Retention Management , How To