SAP Knowledge Base Article - Public

2502972 - How to Edit the Nudge Email Notification - To-Do Task Reminder

Symptom

  • How to change the default e-mail notification text for overdue to-do's appearing on 'For You Today' section in 'My Team' tile?
  • How to edit the Nudge email notification?
  • How to edit the nudge email notification template ?  

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Go to Home page > For You Today > My Team tile
  2. Click on 'Send Email' under My Team tile

Resolution

The default nudge email information is:

  • Label: HOME_MYTEAMTILE_NUDGE_BODY_HEADER
  • Email Body Generic Text:

Subject: To-Do Task Reminder

Hi [Employee Name],

Please complete these items on your To-Do list as soon as possible:

- [Item]: [Due Date]

There are two ways of editing the nudge e-mail notification:

Option #1: Via 'Send Email' feature

  1. Go to Home page > For You Today > My Team tile
  2. Click 'Send Email' option for employees under My Team tile
  3. Edit the content (Subject and Message) of the e-mail as per your requirement 
  4. Click send

Option #2: Via Manage Languages feature

  1. Go to Admin Center > Manage Languages
  2. Download default labels (for the language the user is using)
  3. Open the CSV and search for below labels
  4. Edit the label and import the custom translation file
Debug Label Default Translation
HOME_V4_Send_Email_Message_Intro Please complete these items on your To-Do list as soon as possible:
HOME_V4_Send_Email_Message_Body

- {0}: Due by {1}

HOME_V4_Send_Email_Message_Header

Hi {0},

For information on how to work with the Manage languages feature, please refer to KBA 2576546 - Using the Manage Language Feature to Change Labels in SuccessFactors.

See Also

2089551 - Remind a team member to complete pending tasks (Nudge Feature) in SAP SuccessFactors

Keywords

nudge notification, e-mail template, todo, LANG-8512, success factors, SF, to-do reminder, To-Do Task Reminder, To do email, my team , KBA , LOD-SF-PLT-NOT , Email Notifications , How To

Product

SAP SuccessFactors HCM Suite all versions