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SAP Knowledge Base Article - PreviewSymptom
- You are running SAP Contact Center "CCtr"
- You have configured CCtr to send an e-mail notification with the attached voicemail to queue "X"
- The expected e-mail never arrives for such queue
- This functionality worked before and has stopped working suddenly
Read more...
Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition all versions ; SAP Customer Relationship Management 7.0
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, e-mail sender, notification , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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